Answer enquiries instantly
Prices, opening hours, location, services and the questions you answer ten times a day, in seconds, at any hour.
What is included
- AI assistant that answers customer questions on WhatsApp, day and night
- Automated booking and confirmation messages
- Reminders and no-show follow-ups
- Lead capture and follow-up messages for enquiries that went quiet
- Review and rebooking requests after a visit
- Admin automations built around how you already work
- Clean hand-over to a real person when it matters
What your AI assistant can do
Take bookings
Offers free times, confirms the slot and sends the customer a confirmation.
Cut no-shows
Sends reminders before the appointment and follows up when someone does not arrive.
Follow up leads
Captures name, need and contact details for every enquiry, then nudges people who went quiet.
Ask for reviews and repeat visits
Messages customers after a visit to ask for a review or invite them to rebook.
Hand over to a person
When a question needs you, the assistant passes the conversation to you with the details collected.
An example conversation
Customer: Hi, do you have a slot Thursday afternoon?
Assistant: Hi! Yes, 14:00 and 15:30 are open on Thursday. Which suits you?
Customer: 15:30 please.
Assistant: Booked for Thursday at 15:30. I will send you a reminder the day before.
Illustrative example. We set up the wording, prices and rules to match your business.
What it will not do
- It will not pretend to be a person or make promises you have not approved
- It will not handle questions it is unsure about: it passes them to you
- It does not replace you. It removes the repetitive messages so you can focus on customers
Messaging on WhatsApp uses the WhatsApp Business platform, and Meta or the messaging provider may charge small per-conversation fees. We explain any running costs clearly before you commit.
How it works
Find the time sinksWe look at the repetitive messages and tasks that eat your week.
Build and testWe set up the assistant with your prices, hours and rules, and test it with real questions.
Go live and improveIt goes live on your WhatsApp or website, and we adjust it as you learn what customers ask.
Who it is for
Any business that takes bookings, leads or WhatsApp enquiries, such as salons, clinics, tradespeople, schools, estate agents and guesthouses, and anyone who spends hours replying to the same questions.
Common questions
What can be automated?
Replies to common questions, bookings and confirmations, reminders, no-show follow-ups, lead capture, review requests and basic customer support.
Will the AI replace talking to customers?
No. It handles repetitive questions and hands over to you or your team for anything that needs a person.
Does it work on WhatsApp?
Yes, we can set it up on WhatsApp Business. Messaging fees from Meta or the provider may apply, and we explain them up front.
How much does it cost?
It depends on what you want automated. WhatsApp us for a free, no-obligation quote.
Is customer information safe?
We keep the assistant to bookings and general questions, collect only what is needed, and follow POPIA. See our privacy policy.
Get a free quote
Every business is different, so we quote based on what you need. There is no obligation.